Privacy Policy

Last updated: 15 August 2026

This Privacy Policy explains how personal information is collected, used and protected when you visit graham-kendall.com, complete a form or subscribe to receive information from me.

The website is operated by Professor Graham Kendall, based in Malaysia. For questions about this policy or the use of your personal information, please contact me at graham@graham-kendall.com.

Information I collect

When you complete a form on this website, I may collect:

  • Your name
  • Your email address
  • The information you choose to provide
  • Your marketing and communication preferences
  • The date and time of your submission
  • Technical information such as your IP address, browser, device type and the page from which the form was submitted

 

I may also retain a record showing when and how you provided or withdrew consent to receive emails.

How I use your information

I may use your information to:

  • Provide the information, analysis or other material you requested
  • Confirm your email address
  • Respond to questions or enquiries
  • Send occasional emails about LinkedIn analytics, governance, leadership, research, ethical publishing and related services
  • Understand the level of interest in my content and services
  • Maintain the security and proper operation of the website
  • Comply with applicable legal and regulatory requirements

 

Where consent is required, I will only send marketing emails after you have provided it. You can withdraw your consent at any time by using the unsubscribe link in an email or contacting me directly.

Email communications

Email subscriptions are managed using MailerLite. When you subscribe, your name, email address, communication preferences and related subscription information may be transferred to and processed by MailerLite on my behalf.

MailerLite may process information using systems located outside Malaysia. MailerLite describes its data-processing and international-transfer safeguards in its Privacy Policy.

I use a confirmation process where you may be asked to verify your email address before your subscription becomes active. Marketing emails will include an unsubscribe link.

How your information is shared

I do not sell, rent or trade your personal information.

Information may be shared with organisations that provide services needed to operate the website and email system, including:

  • MailerLite, which manages email subscriptions and communications
  • My website-hosting provider
  • WordPress and Elementor services used to operate the website and process forms
  • Technical service providers assisting with website security, maintenance or email delivery

 

These providers may process information only to provide their services or meet their own legal obligations.

I may also disclose information when required by law, regulation, legal process or a competent authority.

Storage and retention

Form submissions may be stored within the WordPress and Elementor systems used by this website. Subscription details are also stored in MailerLite.

I retain personal information only for as long as reasonably necessary for the purposes described in this policy. Subscription information will generally be retained while you remain subscribed. If you unsubscribe, limited information may be retained to record your request and ensure that you are not contacted again unintentionally.

Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure or loss. However, no website, email service or internet transmission can be guaranteed to be completely secure.

Your choices and rights

Depending on the laws that apply to you, you may have the right to:

  • Ask what personal information I hold about you
  • Request a copy of your information
  • Ask for inaccurate or incomplete information to be corrected
  • Withdraw your consent to receive marketing communications
  • Object to certain uses of your information
  • Request deletion of your information, where applicable
  • Raise a concern about how your information has been handled

 

To exercise any of these rights, contact me at graham@graham-kendall.com. I may need to verify your identity before responding to a request.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each email.

Cookies and website analytics

This website may use cookies that are necessary for its security and basic operation. If optional analytics, advertising or other tracking technologies are introduced, this policy and any associated cookie notice will be updated accordingly.

You can control or delete cookies through your browser settings, although blocking necessary cookies may affect how parts of the website function.

External Links

This website may contain links to external websites, including LinkedIn and other third-party services. I am not responsible for the privacy practices or content of those websites. You should review their privacy policies before providing personal information.

Children’s information

This website and its services are not directed at children. I do not knowingly collect personal information from children through the email subscription form.

Changes to this policy

I may update this Privacy Policy to reflect changes to the website, the services I use or applicable requirements. The date at the top of this page will show when the policy was most recently updated.

Contact

For questions, requests or concerns about this Privacy Policy or your personal information, contact:

Professor Graham Kendall
Email: graham@graham-kendall.com

Website: https://graham-kendall.com